Privacy Policy

Privacy Policy

About our privacy policy
the Wise Guys cares a lot about your privacy. We therefore only process data that we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of the Wise Guys accessed on it. The effective date for the validity of these terms is the Wise Guys, with the publication of a new version expires the validity of all previous versions. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions, if any, this information may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be viewed.

Webshop software
Our web store is developed with software. Personal data that you make available to us for our services are shared with this party. The software has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have with them, the web shop software is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. The web shop software uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. The web store software reserves the right to share collected data within its own group to further improve its services.

E-mail and mailing lists
Our website uses e-mail software, a third party that handles e-mail traffic coming from our website and sending any newsletters. All confirmation emails you receive from our website and web forms are sent through this provider's servers. This provider will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website you will see the 'unsubscribe' link. If you click on this you will no longer receive email from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by the provider. This provider uses cookies and other Internet technologies that provide insight into whether emails are opened and read. This provider reserves the right to use your data to further improve the service and as part of this to share information with third parties.

Email
We use the services of email providers for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. The provider does not have access to our inbox and we treat all our email traffic confidentially.

Payment processor
For handling (part of) the payments in our web store we use payment processors. This processes your name, address and place of residence and your payment information such as your bank account or credit card number. The processor has taken appropriate technical and organizational measures to protect your personal data. The processor reserves the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. All the above mentioned safeguards regarding the protection of your personal data also apply to those parts of the payment processor's services for which they engage third parties. The payment processor does not retain your data longer than permitted under the legal time limits.

Reviews
External channels that process reviews about the service provided may be used to process reviews.

Shipping and logistics
When you place an order with us, our job is to get your package delivered to you. We use the services of different suppliers or to carry out the deliveries. This requires us to share your name, address and place of residence data with the supplier. The supplier uses this data only for the purpose of executing the agreement. In the event that the supplier engages subcontractors, the supplier will also make your data available to these parties.

Invoicing and bookkeeping
We use the services of online accounting software for our administration and bookkeeping. We share your name, address and residence information and details regarding your order. This data is used to administer sales invoices. Your personal data is transmitted and stored protected, the software provider has taken the necessary technical and organizational measures to protect your data from loss and unauthorized use. The accounting software is bound to secrecy and will treat your data confidentially. The accounting software does not use your personal data for purposes other than those described above.

External sales channels
We may sell (some of) our items through the platforms such as Bol.com/Ebay/Amazon. If you place an order through this platform, the external sales channel shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have appropriate technical and organizational measures in place to protect your data from loss and unauthorized use.

Purpose of data processing
General purpose of processing We use your data exclusively for the purpose of our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than at your request - to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Data collected automatically
Data automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.

Cooperation with fiscal and criminal investigations Where appropriate, we may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities offered by law.

Retention periods
We will retain your data for as long as you are our client. This means that we will retain your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. We are required by applicable administrative requirements to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.

Your rights
Under applicable law, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below what these rights are and how you can invoke them. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or by post, for example, we will ask you to identify yourself. We keep records of processed requests, in the case of a forgetting request we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data together with an overview of the processors holding this data, indicating the category under which we have stored this data, at the e-mail address known to us.

Right of rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you rectified. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted.

Right to restriction of processing
You always have the right to restrict the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, because the secure interconnection of data files can then no longer be guaranteed.

Right of objection and other rights
You have the right to object, in appropriate cases, to the processing of your personal data by or on behalf of the Wise Guys. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is well-founded, we will make copies and/or copies of the data we process (or have processed) available to you and then cease processing permanently. You also have

the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.

Cookies
Google Analytics Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing habits and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Third-party cookies In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.

Contact details
the Wise Guys - thewiseguys@ecombaba.me